Order & Shipping

What is the estimated delivery time on in-stock items?
Due to our workload, in-stock items usually are prepared for shipment within 5-7 business days, and then are scheduled for UPS/FedEx pickup. If more than 10...
Tue, 17 May, 2022 at 4:09 PM
When will the Pre-Order items be shipped out?
The estimated fulfillment date is listed on the product page, please only place your pre-order if you are OK with the waiting time. Your order confirmation ...
Tue, 17 May, 2022 at 4:09 PM
When will [out of stock item] be back in stock?
The restock time will be listed on the product page. If you cannot find such info, please contact our customer support.
Tue, 17 May, 2022 at 4:09 PM
Do you ship to Alaska, Hawaii, or countries other than the USA?
Yes, we do. We can ship to these addresses with extra shipping cost. Please contact Customer Service at hello@vegogarden.com with your address and the detai...
Tue, 17 May, 2022 at 4:09 PM
What if the package gets damaged during shipping?
Because of the weight of our packages, there may be some panels bent in transit if UPS/Fedex handle it in a rough way. No worries, you can fix this easily s...
Tue, 8 Aug, 2023 at 11:10 AM